There are significant differences between EU data protection and US data privacy laws. These standards must be met not only by businesses operating in the EU but also by any organization that transfers personal information collected concerning EU citizens.
Shipping Policy – Dreams Fragrance
At Dreams Fragrance, we do everything we can to ship your orders quickly, carefully, and securely. Please read our shipping policy carefully before finalizing your purchase.
1. Delivery areas
We deliver to the following regions:
mainland France
European Union
International (Worldwide)
Shipping costs and delivery times may vary depending on the destination country and the carrier selected.
2. Order processing times
Orders are prepared within 1 to 2 business days.
Once the order has been processed, it is entrusted to the carrier selected at checkout.
Orders placed on weekends or holidays are processed on the next business day.
Processing times may be extended during busy periods (holidays, sales, promotions, etc.).
3. Estimated delivery times
The average delays observed are:
France: 1 to 7 business days
Europe: 3 to 10 business days
International: 7 to 14 business days
These delivery times are provided for informational purposes only. They may vary depending on:
peak periods,
the recipient's location,
customs procedures,
weather or logistical conditions.
Dreams Fragrance cannot be held responsible for delays beyond its control.
4. Carriers
Shipments are insured by:
La Poste / Colissimo (France & Europe)
International carriers by destination (DHL, UPS, or equivalents depending on availability)
A tracking number is provided as soon as your order is shipped.
5. Shipping costs
Shipping costs are calculated automatically during checkout, based on:
of the country of delivery,
the selected shipping method,
the weight and volume of the package.
No surprises: the fees are clearly displayed before you confirm your order.
6. Order tracking
As soon as your order is shipped, you will receive an email containing:
your tracking number,
a direct link to track your package in real time.
You can also track your order via your customer account on our website.
7. Incorrect delivery address
Please carefully check that your address is correct before confirming.
Dreams Fragrance is not responsible for:
lost packages,
delayed,
returned to sender
in the event of an incorrect, incomplete, or non-compliant address.
In the event of an error, the customer is responsible for the cost of reshipment.
8. Lost, delayed, or undelivered packages
If your package does not arrive within the estimated delivery time:
