Privacy Policy

PRIVACY POLICY – DREAMS FRAGRANCE

Last updated: 31/12/2025

1) Data Controller

The processing of personal data collected on the Dreams Fragrance online store is ensured by:
Dreams Fragrance – Sole Proprietor
Address: 1 Rue Margeurin, 75014 Paris, France
Email: contact@dreamsfragrance.com
Telephone: +33 7 45 05 81 16

We do not have a Data Protection Officer (DPO). Any data protection-related requests can be sent to the contact details above.

2) Personal data collected

2.1 User-provided data

When you make purchases or interact with our site, we may collect:

  • Name, surname

  • Postal address (delivery and billing)

  • E-mail address

  • Phone number

  • Order-related information (products, amount, history)

  • Payment information: Payments are processed by approved providers (see section 6). Dreams Fragrance does not store your bank details.

2.2 Automatically collected data (browsing)

During your browsing, certain data may be collected automatically:

  • IP address (according to settings)

  • Device type, browser, operating system

  • Pages viewed, browsing time, interactions (e.g., adding to cart, purchase)

  • Identifiers and cookies (see section 8)

This data is used to ensure the site functions properly, to measure audience size, to improve user experience and to secure the store.

2.3 Marketing data (with consent where required)

If you choose to receive communications, we may use your data to:

  • Dreams Fragrance news

  • promotional offers

  • new products and collections

You can unsubscribe at any time via the unsubscribe link or by contacting us.

3) Purposes of the processing

Your data may be used for:

  • process and manage your orders (payment, invoicing, delivery)

  • manage your customer account (if applicable)

  • to provide customer service and follow-up (returns, refunds, after-sales service)

  • analyze and improve site performance (statistics)

  • secure the shop and prevent fraud

  • to send you marketing communications if you have consented (where required)

4) Legal basis (GDPR)

The treatments performed are based on:

  • the execution of a contract (order management, delivery, customer service)

  • consent (newsletter, marketing cookies when required)

  • legitimate interest (security, fraud prevention, audience measurement according to settings)

  • legal obligations (accounting, invoicing)

5) Shelf life

We only keep your data for as long as necessary:

  • Order/billing data: in accordance with French legal requirements

  • Marketing data: until consent is withdrawn / unsubscribe

  • Cookies: duration varies depending on the type (see section 8)

6) Data sharing – Third-party providers and services

We never resell your data.

Your data may be shared with service providers strictly necessary for the operation of the store:

  • Shopify (e-commerce hosting and operation)

  • Payment providers (e.g., Shopify Payments, Stripe, PayPal , depending on the methods available on the store)

  • Carriers / logistics services

  • Customer service tools, email marketing, customer reviews, analytics (depending on the applications used)

Some tools may also be used for performance measurement and advertising (depending on your consent where required):

  • Google Analytics (if enabled)

  • Google Tag Manager (if enabled)

  • Google Ads / advertising services (if enabled)

Each service provider applies its own privacy policies.

7) Accommodation and security

Our store is hosted by Shopify Inc. Shopify implements security measures designed to protect data.

We use, in particular:

  • SSL certificate (secure browsing)

  • restricted access to data

  • anti-fraud and abnormal activity detection measures

  • enhanced security when making payments through PCI-DSS compliant providers

Your banking details do not pass directly through Dreams Fragrance.

8) Cookies and similar technologies

We use cookies in order to:

  • to ensure the proper functioning of the site (shopping cart, session, security)

  • measure audience and improve experience (analytics)

  • to offer personalized content and advertisements (marketing cookies, when required)

A consent banner may be displayed during your first visit to allow you to accept, refuse or configure cookies (depending on store configuration and applicable regulations).

9) Your rights (GDPR)

In accordance with the GDPR, you have the following rights in particular:

  • right of access

  • right of rectification

  • right to erasure

  • right to object

  • right to portability

  • right of limitation

  • Right to withdraw consent (for processing based on consent)

To exercise your rights: contact@dreamsfragrance.com
We may request proof of identity in case of reasonable doubt in order to protect your data.

10) Age of consent

By using our site, you declare that you are of legal age in your country or have the necessary authorization.

11) Policy changes

This Privacy Policy may be updated at any time. The most recent version is always available on this page.

12) Contact

📧 contact@dreamsfragrance.com
📞 +33 7 45 05 81 16
📍 1 Rue Margeurin, 75014 Paris, France
🌐 www.dreamsfragrance.com